HIGH 5 to Happiness Program Agreement

INCLUSIONS:

The HIGH 5 To Happiness Program is a 12 week online course comprising of support and information on mindfulness, and activities to implement within your family in an online group environment (‘Group Program’).

The Group Program will consist of: Weekly activities broken down into 6 units including videos and worksheets provided as course material.

Your participation in the Group Program runs from the date you sign up for 12 full weeks.

At the end of the 12 week Program, you will have access to all replays via the shared recordings.

RELATIONSHIP:

You are entering into a coaching relationship with IPIK. By entering into this relationship you are making a commitment to yourself and to the Group Program to make your own decisions and drive your own results.

Your Coach is not a doctor, psychologist, psychiatrist or medical professional so cannot advise you on medications or any related subject. If this topic arises it is your responsibility to seek these services from a licensed professional.

COMMUNICATION:

If you have a questions or issues that you would like to discuss, please email [email protected] and we will be in touch as soon as possible. 

It is our expectation that you will reach out if you hit a “sticky” spot that you would like some feedback on, and that you will share the successes that you have on the way to creating the family life you love! Emailing us at [email protected] is the best form of contact.

We will respond as soon as practicable to any of your questions and aim to actively communicate, but please be aware that weekends are Your Coach’s days off so any emails on those days will be responded to as soon as possible the following week. There will of course be minimal exceptions due to illness, travel and holidays. Your Coach will communicate clearly with you regarding times that they will be unavailable.

CONFIDENTIALITY:

Over the course of the Group Program you are going to be given access to lots of great information! Confidentiality is very important to make the Program a comfortable place for all members.

PAYMENT:

Payments can be made in full or on a monthly schedule but must be made by the agreed dates and no cancellations or refunds are available. If payments are not completed within the required date and/or in the instance that you have insufficient funds, an additional $30USD will be charged unless:

• (a) You send a request for extension to IPIK Project at [email protected]
• (b) Your Coach expressly agrees to the request.

If your credit card expires during the course of the payment plan, you will be required to supply new details to continue to make the payments. IPIK reserves the right to suspend your access to the Program if payments are more than 7 days after the specified due date.

REFUND POLICY:

The Group Program has limited spaces and requires your active participation so that Your Coach can get to know you and work with you. For this reason, you are unable to pause or put on hold your membership to take part in a different rotation of the Group Program without the express written consent of IPIK.

If you are unable to take part in the Group Program, or do not email us with queries, you will be unable to obtain a full or partial refund of your payment.

Due to the nature of the delivery of the Program, if for any reason you decide not to continue with the Program, payment will be due in full within 14 days of this notice being given, regardless of how much access or participation you have received until then.

IPIK’s OBLIGATION TO YOU:

• You recognise that in the course of the Group Program you may divulge personal information, past history, goals, future plans, business affairs, relationship details, personal and other similar information (‘Personal Information’). Your Coach will not, at any time, either directly or indirectly, voluntarily use any Personal Information for their own benefit. Your Coach will not, unless required to do so by law, disclose any Personal Information to a third party.
• IPIK will provide all elements of The Program as detailed above, including but not limited to access to unit information and any other relevant content.

YOUR OBLIGATION:

• Any information including photos and videos, weekly content, processes or tools provided by Your Coach, usernames or passwords, addresses or contact numbers seen by or provided to you, or any similar materials (‘Program Materials’) are confidential and must not be shared or given to people outside the Group Program without prior express consent from the author. If the author is Your Coach or IPIK, the prior express consent must be in writing.
• Program Materials may not be copied, modified, licensed, published, transmitted, distributed, uploaded, broadcast, sold or otherwise transferred or shared without IP-IK’s prior written express consent.
• You agree that you will not share any other member of the Group Program’s Personal Information or disclose that they are part of the Group Program without their consent.

TESTIMONIALS:

You agree that if you provide IPIK with a video testimonial, review, comment or feedback on the Group Program that this may be used for promotional purposes. If you do not wish for your testimonial, review, comment or feedback to be used for promotional purposes then please let IPIK know in writing.

GUARANTEES:

You recognise that IPIK and Your Coach are dedicated to your success and that with hard work and an open mind, you can create life-changing results. However, as with anything in life, there is no guarantee of results and your success will depend on your effort and choices made outside of the Group Program.

GOVERNING LAW:

This agreement is governed by the laws of Queensland, Australia. You are fully aware that you are able to seek legal advice regarding this agreement and agree that you have had the time and opportunity to do so. Any dispute will be settled within Queensland and if necessary, will use Queensland Courts.

TERMINATION:

This agreement will terminate after The Program end date as detailed in this document, however all terms under the Confidentiality and Payment headings survive termination of this agreement. This means that both You and Your Coach have the responsibility to honour confidentiality after the termination of the agreement.

If any part of this Contract is found to be invalid or unenforceable by a Court, the rest of the Contract remains fully operational and enforceable subject to the termination clause.